Privacy Policy
How we protect and handle your personal information
Last updated: January 15, 2025Overview
At Armorysubx, we understand that your privacy matters. This policy explains how we collect, use, and protect your personal information when you visit our website or engage with our property valuation education services. We're committed to transparency about our data practices and your rights under Canadian privacy laws.
Our approach to privacy reflects our core values of trust and professional integrity. We collect only the information necessary to provide you with valuable educational content and support your learning journey in property valuation techniques.
Information We Collect
We gather different types of information to deliver personalized educational experiences and improve our services. Here's what we collect and why:
| Information Type | Examples | Purpose |
|---|---|---|
| Contact Information | Name, email address, phone number | Course enrollment, communication, support |
| Educational Background | Experience level, career goals, interests | Personalized learning recommendations |
| Usage Data | Pages visited, time spent, course progress | Improve content and user experience |
| Technical Information | IP address, browser type, device information | Security, analytics, technical support |
We collect this information through various means including web forms, course applications, website analytics, and direct communication with our team. All collection is done with your knowledge and consent.
How We Use Your Information
Your information helps us create better educational experiences and maintain our high standards of service. We use your data responsibly and only for legitimate business purposes.
- Educational Services: Delivering course content, tracking progress, providing certifications, and offering personalized learning support.
- Communication: Sending course updates, educational newsletters, program announcements, and responding to your inquiries.
- Service Improvement: Analyzing usage patterns to enhance our website, develop new courses, and improve existing content.
- Administrative Purposes: Processing enrollments, managing accounts, handling payments, and maintaining accurate records.
- Legal Compliance: Meeting regulatory requirements, protecting our rights, and ensuring the security of our platform.
Data Sharing and Third Parties
We don't sell your personal information to third parties. However, we do work with trusted service providers who help us deliver our educational services. These partnerships are governed by strict confidentiality agreements.
Our service providers include payment processors, email marketing platforms, analytics services, and educational technology partners. They can only use your information to provide services to us and are bound by the same privacy standards we maintain.
Your Privacy Rights
Under Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have several important rights regarding your personal information.
Access Your Data
Request a copy of the personal information we hold about you, including how it's being used and who it's shared with.
Correct Information
Ask us to update or correct any inaccurate or incomplete personal information in our records.
Withdraw Consent
Opt out of non-essential communications or data processing activities, subject to legal and contractual restrictions.
Delete Your Data
Request deletion of your personal information, except where we're required to retain it for legal or legitimate business purposes.
To exercise these rights, contact our privacy team using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.
Data Security and Protection
We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security framework includes technical, administrative, and physical safeguards.
Technical measures include encryption of sensitive data, secure server infrastructure, regular security updates, and access controls. We also conduct regular security audits and maintain incident response procedures to address any potential breaches promptly.
While we take extensive precautions, no system is completely secure. We encourage you to use strong passwords and keep your account information confidential. If you suspect any unauthorized access to your account, contact us immediately.
Data Retention and Storage
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Different types of information have different retention periods based on their purpose and legal requirements.
- Course Records: Maintained for 7 years after completion to support credential verification and continuing education requirements.
- Account Information: Kept for 3 years after account closure, unless you request earlier deletion or we have legal obligations to retain it longer.
- Marketing Communications: Stored until you unsubscribe or request removal from our mailing lists.
- Technical Logs: Typically retained for 12-24 months for security and troubleshooting purposes.
We store your information on secure servers located in Canada and use cloud services that meet Canadian data residency requirements where possible. When data is processed outside Canada, we ensure adequate protection through contractual safeguards.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website performance, and deliver personalized content. You have control over these technologies through your browser settings.
Essential cookies are necessary for basic website functionality and cannot be disabled. Analytics cookies help us understand how visitors use our site so we can improve it. Marketing cookies allow us to show you relevant content and track the effectiveness of our campaigns.
You can manage cookie preferences through your browser settings or our cookie consent tool when you first visit our website. Disabling certain cookies may limit some website features but won't prevent you from accessing our main content.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.
Minor updates may be posted without additional notification, so we encourage you to review this policy periodically. The "last updated" date at the top of this page indicates when the most recent changes were made.
Your continued use of our services after policy updates constitutes acceptance of the revised terms. If you disagree with any changes, you may discontinue using our services or contact us to discuss your concerns.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or need to report a privacy concern, we're here to help.
We aim to respond to all privacy inquiries within 30 days. For urgent matters, please call us directly or mark your email as "Urgent Privacy Matter."